Specialty Medications, Managed End-to-End
Ray’s Drugs helps patients start and stay on specialty therapy with benefits investigation, prior auth support, refill coordination, and proactive outreach. We keep it simple for the patient and painless for the prescriber.
Specialty Support That Actually Moves the Case Forward
If a start gets stuck, it’s usually benefits, PA, missing docs, or patient coordination. We attack all of it.
Benefits Investigation
Verify coverage, restrictions, copays, and payer requirements before the start stalls.
Prior Authorization Support
We help gather required clinical info and keep submissions clean and complete.
Refill Coordination
Proactive outreach and reminders to prevent gaps and avoidable interruptions.
Patient Onboarding
Confirm delivery/pickup preference and set expectations for the first fill.
Clinical Coordination
Route questions, monitoring needs, and changes back to the clinic quickly.
Documentation + Updates
Clear notes and status updates so no one is guessing what’s happening.
Specialty & Limited Distribution Meds We Dispense
Click a medication to see what this support helps with (delays, missed steps, gaps in therapy). Informational only — prescribers remain responsible for clinical appropriateness.
How to Send Specialty Prescriptions
Send prescriptions and clinical documentation via fax or your HIPAA-compliant channel.
- Fax: (734) 432-2016
- Include diagnosis/ICD-10, chart notes, labs when required, and any payer forms.
- For urgent starts, call us after faxing so we can prioritize.
If a payer requires a specific pharmacy, we’ll tell you immediately — no time wasted.
- We contact the patient to coordinate next steps and confirm delivery/pickup preference.
- We provide counseling and refill reminders as appropriate.
- We escalate clinical issues back to the prescriber.
No PHI is collected through this web page.